“We have been using Acceletronics to service two Varian accelerators, a 2100 and a Trilogy, for the past five years.  Service has been done in a timely manner with response to our trouble calls occurring in less than 10 minutes.  All service has been carried out with a minimal disruption in patient treatment and preventive maintenance has been carried out after normal treatment hours.  The service engineers have been knowledgeable and thorough with very few instances of recurrent problems or incorrectly diagnosed machine problems.  We are very pleased with the service we have received from Acceletronics and will continue to use their services.”

Paul Jursinic, Ph.D.  
Director of Medical Physics
West Michigan Cancer Center

“Acceletronics has been a great partner for our clinic.  They are quick to respond and the quality of their work has been excellent.”

Andy Moore
Director
Norval K. Morey Cancer Center

 “I just wanted to write a personal note to let you know much I appreciate the excellent job your staff does for us here.
Beginning with the dispatch personnel, to the on call service technical support, right down the line to the most important person  -  our service engineer. They give 110% of the time. Their response time is excellent and the quality of their work is exceptional. I could not ask for better. Thanks again for doing such a great job serving our site.”  

Mike
Finley Hospital

 “Our Acceletronics service engineer is very professional and pleasant.  Anytime we need him, he always responds quickly.  Thanks.” 

Beth
The Gebhart Center and Ft. Hamilton Hospital

 “Our Acceletronics service engineer does a very good job!!  He always comes when needed in a timely fashion – calls to see how things are going” 

Staci
Chief Therapist
University of Kentucky

 “I have a very high regard for our Acceletronics service engineer, he has serviced our machines for years.  I have always been more than pleased with the service and hope to continue for the coming years ahead.”

Gloria
Cedars Medical Center

 “Our Acceletronics service engineers have always been on the top of their game. Outstanding service & support.” 

Richard
Nacodoches Medical Center

 “With the equipment our service engineer has to work with he does an excellent job! He is patient, attentive and enthusiastic.”

Dr. Kabre
Valley Cancer Center

 “The service we have received from Acceletronics has been exceptional. From the time I place a service call to dispatch who is very helpful, friendly and very proficient, until our service engineer     returns my call, they listen to me and actually hear what I am saying.  They are excellent, friendly and professional.  Their service Is  fantastic and I would  recommend Acceletronics to anyone. You have a very friendly, proficient, caring staff. Keep up the Good Work!”

Andrea
John R. Marsh Cancer Center

“Our Acceletronics service engineer is outstanding, great customer service every visit.  Awesome job!!”

Scott
Kosciusko Community Hospital

"I am writing to express my sincere appreciation for your responsiveness to NovaMed's needs regarding the recent wave guide issue at New Britain General Hospital. Unfortunately, we were unable to use Acceletronics to complete this repair, but your involvement ultimately helped us discover that the wave guide was not actually defective and NovaMed was able to avoid the extremely costly repair proposed by another vendor.

While we may not be able to use you at that particular facility, I eagerly look forward to developing our relationship further and utilizing the Acceletronics at the rest of NovaMed's client facilities as the needs arise.  Thanks again."

David J. Reihl,
Chief Operating Officer
NovaMed Corporation